Before most of the public understood terms like “artificial intelligence” and “data science” Onity Group’s Jack Cavanagh was exploring how the fundamentals behind their development might apply to mortgage origination and servicing.
The growth from machine learning to the large language models and generative AI we know today can be seen as a continuum, and he has used his knowledge to help companies like Morgan Stanley and Caliber Home Loans develop strategies throughout his career. Today, he continues that work at Onity, where he serves as head of financial planning and data science.
With artificial intelligence improving at a rapid clip and becoming increasingly essential to business, Cavanagh recently spoke with National Mortgage News to share thoughts ranging from recent development in data science and its effect on mortgage workflows to consumer AI hesitation.
The interview has been edited for length and clarity.
